We built this for HealthJourni
This isn't a slide deck. It's a working AI agent that handles Melt order tracking, MDI intake and prescription status, subscription changes, refunds, and Folly Nutrition support — already trained on the patient scenarios you'll see from day one. Try it.
Or call the AI agent:
(904) 664-8974Try the Chat Agent
Ask about a Melt shipment, your intake or prescription status with the MDI clinician network, subscription changes, refunds, product info, or anything a HealthJourni or Folly patient might reasonably ask.
In production, the widget's appearance and behavior are fully customizable to match HealthJourni's brand.
Try the Voice Agent
Same AI, same knowledge — just over the phone. Call to hear what a patient calling into HealthJourni after launch would experience.
(904) 664-8974US number • Available 24/7
In production, voice connects to a number of your choice with custom greeting and routing.
What Lorikeet Can Deliver for HealthJourni
Built around real patient scenarios — Melt shipments, MDI clinician review, subscription mechanics, refund policy, and Folly Nutrition on the same platform.
Natural Conversations
Patients ask in their own words. The agent looks up their WooCommerce order, the MDI intake, and the Folly subscription, then answers with the actual state of their account.
All Channels, One Inbox
Same AI across chat, voice, email, and SMS. Alyssa sees every Journi, Folly, and future Mad brand ticket in one Lorikeet interface — no more juggling inboxes.
Clinical Guardrails
Zero medical advice. Any question about side effects, dosage, or drug interactions is routed straight to the MDI clinician. Adverse events escalate the same turn.
24/7 From Day One
Your 10,000-person waitlist won't wait for Alyssa. The agent answers every "where's my chocolate?" the moment it arrives, at 2am or 2pm.
Ready for Your Systems
WooCommerce, Shopify, MDI Integrations, Gmail, SMS. Wire once, reuse everywhere. This demo runs on mock data; production connects to the real ones.
Multi-Brand, One Platform
Separate voice and knowledge for HealthJourni versus Folly, shared subworkflows underneath. Add Mad Tea and Mad Coffee later without rebuilding.
How we built this for you
This demo? Built from scratch for HealthJourni ahead of tomorrow's call. Real logic for real patient scenarios.
Mapped the Scenarios
Melt order tracking, intake and prescription status through MDI, subscription pause and cancel, refunds across both brands, UGC creator triage — all handled with dedicated logic.
Added the Knowledge
Shipping timelines, storage rules, intake process, refund policies for HealthJourni and Folly, subscription mechanics, MDI clinician handoff — all searchable when a patient asks.
Set the Guardrails
No clinical advice, ever. No branded GLP-1 trademarks in outbound replies. Adverse events escalate to the clinical team the same turn. Pricing only from documented sources.
Went Live
Chat and voice are working right now. Ready to swap the WooCommerce and MDI mocks for real integrations the moment we sign.
Ready to Add the World's Best CX AI?
Connected to your actual patient data. Handling your real inbound volume from launch day. This sandbox is just the start.
Finish Setting Up Your Sandbox